Privacy Policy

Privacy Policy

Welcome to agrras.com (the “Site,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our Site or make a purchase from us.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site or provide us with any personal information.

What Personal Information We Collect

We collect various types of information that can be used to identify you (“Personal Information”) in order to operate our business and provide you with our services. The types of Personal Information we may collect include:

Device Information

Examples: Your web browser version, IP address, time zone, cookie data, the products or pages you view, search terms, and how you interact with the Site.

Purpose: To ensure the Site functions properly for you and to analyze how the Site is used so we can improve our services and user experience.

How It’s Collected: Automatically through cookies, log files, web beacons, tags, and pixels when you access our Site.

Disclosure: Shared with our processor, Shopline, for operational purposes.

Order Information

Examples: Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Purpose:

To fulfill your orders and provide requested products or services;

To process payments and arrange for delivery;

To send invoices and order confirmations;

To communicate with you about your order;

To screen orders for risk or fraud;

To send marketing communications based on your preferences.

How It’s Collected: Directly from you when you place an order or contact customer support.

Disclosure: Shared with our processor, Shopline, and other third-party service providers as needed to complete transactions or comply with legal obligations.

Customer Support Information

Examples: Any information you provide when contacting our customer service team, including your name, contact details, order details, and message content.

Purpose: To assist you with inquiries, resolve issues, and improve our customer service.

How It’s Collected: Directly from you via contact forms, email, or chat features on the Site.

How We Use Your Personal Information

We use your Personal Information to:

Operate and maintain our Site;

Process and fulfill orders;

Communicate with you regarding your orders, account, or customer service requests;

Improve our products, services, and website performance;

Detect, prevent, and respond to fraud or other security issues;

Comply with applicable laws and regulations.

Who We Share Your Personal Information With

We may share your Personal Information with third parties only in the following circumstances:

Service Providers: We work with companies like Shopline to help run our online store and manage our operations.

Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or government request.

Protection of Rights: We may share your information to protect our rights, property, or safety, or those of others.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand how our Site is used, and deliver relevant advertising. You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of the Site.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

The Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at service@agrras.com to request deletion.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

 

The right to access your data;

The right to correct inaccuracies;

The right to delete your data;

The right to object to or restrict processing;

The right to data portability.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:service@agrras.com